Our company policy is to contribute to sustainable development by removing obstacles to optimised decision-making. Our commitment is threefold – to sustainability, to quality, and to profit.
Our commitment is first of all to sustainable development – to ensure that a fulfilling environment can be sustained both for the present generations and those to come. We ensure – before embarking on new projects – that they will benefit human well-being and the environment. We find that the life cycle technique is the only way to make an adequately encompassing assessment of the environmental and social effects of a decision, thus making environmental and social improvements without creating new problems elsewhere. We provide increasingly more speedy and precise tools for measuring progress towards sustainability, and for assessing the environmental and social impact of specific actions or products. Our tools are typically developed and tested in the context of specific applications but most often have more general applicability.
Secondly, we are committed to quality. We like to see that our work makes a difference. We take pride in providing a maximum of results with a minimum of effort – quickly, and on time. Quality means efficient use of our capacity. We question the way our clients formulate their problems in order to clarify the objectives and save unnecessary work. We do not perform projects that we believe others can do just as well or better. Within our field, we initiate and take part in non-profit activities at the highest technical level, e.g. in ISO, SETAC and UNEP. We co-operate with the leading universities and consulting engineers internationally. Whenever necessary we involve specific technical expertise. Leading – preferably independent – colleagues are hired to peer review our work.
Thirdly, we are committed to making money – or to put it less bluntly, to create value. We see sustainability improvements as an opportunity for increasing profits – for our clients as well as for ourselves. An environmentally better product does not improve the environment unless it is sold, thus replacing less environmentally friendly alternatives. Therefore, increase in competitiveness and market shares must be part of any sustainable business strategy – also for a non-profit organisation or public authority. Our tools support encompassing, long-lasting decisions, aligned with other business objectives, turning environmental and social costs into opportunities. Reaping the full benefits often require new ways of working – especially working closer with other players in your value chain. We apply stakeholder analysis and involvement to create win-win solutions, removing financial, technological and psychological barriers to the implementation of optimised decisions. And finally to close the circle: As profit is created, it must be reinvested in natural and social capital – the most important source of future wealth.
Policy measurement parameters
- Speed of decision support: Average time required to provide specific decision support.
- Precision of decision support: Average coefficient of variation of the sustainability measures.
- Delivery on time: Relative number of tasks completed within schedule.
- Client satisfaction: Relative number of recurring customers.
- Impact efficiency of decision support: Private and social value added, resulting from implemented sustainability improvements, relative to cost of decision support.